Inside Fahmeena Odetta's Head

Blog by Fahmeena Odetta Moore. I trust in Almighty God ("But blessed is the one who trusts in the Lord, whose confidence is in him.")


Responses

My recent issue with McDonald’s got me thinking about my paper on how companies (hotels specifically) respond to comments and feedback in online reviews. I liked that paper – An Annotated Bibliography dated November 15, 2015, graded by Professor Kuhn. I recall that I requested one of the journal articles used in the paper from Cornell University (through NCU). I was unable to view or download the paper (directly) from the NCU Library.

‘An Annotated Bibliography’ by Fahmeena Odetta Moore

McDonald’s responded adequately to my complaint:

Response to complaint
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One response to “Responses”

  1. […] I submitted another paper for publishing. I called it “A Critical Analysis of Three Papers On Responding To Online Reviews.” I submitted it to Cornell Hospitality Quarterly. Years ago, when I was working on the paper, I actually requested one of the three articles reviewed from Cornell University through the NCU (ncu.edu) library because it could not be opened/viewed from the NCU library – see related post https://fahmeenaodetta.wordpress.com/2022/07/18/responses/). […]

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FEATURED

I am working to be published.

I completed 11 signature assignments – significant papers with original ideas. In one paper, I foresaw specific problems at a major company. In another, I designed a study (with statistical analyses) to explain why videos do not significantly enhance or improve online reviews. I worked alone. My signature assignments available at: https://fahmeenaodettasignaturepapers.tumblr.com.

About THIS BLOG

I created this blog to capture my thoughts and ideas and to practice writing. Why practice writing? I was on a break from my PhD and not writing much. I needed to continue writing regularly – I wrote and submitted weekly assignments/papers.
I also track my mental health using this blog.

I am currently working on publishing my papers in academic journals. Click the ‘paperforpublishing’ tag in the tags section below for my last status update. My main area of specialization is usability/user experience. Click on the ‘usability’ tag to view my posts, including ideas, on usability. If you are here for information on my success research, click on the ‘success’ tag. If you are here for information on my hometown, click on the ‘lindenguyana’ tag.

I welcome comments. Submit your comments and feedback at any time. I prefer that you use Facebook for comments, but feel free to comment in any of the blogs or on Twitter.

Contact me at: moorefo1@gmail.com.