I found another interesting paper on dashboard design.
Using Feedback Intervention Theory to Guide Clinical Dashboard Design
By: Dawn Dowding, PhD, RN, FAAN, Jacqueline Merrill, PhD, RN, FAAN, FACMI, and David Russell, PhD
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6371234/
The authors recognized that dashboards could be used to provide feedback to staff to improve their performance. They used the Feedback Intervention Theory to inform the design of a dashboard. Usability testing/evaluation is used in the design process.
I am so happy that I returned to school to expand my knowledge of information systems (first a MS degree at UMBC and then my PhD studies).
I learned a lot and was able to immediately apply the knowledge to improve my job performance. I am happy that I discovered usability. It is a good fit for me because I always championed the “voice of the user.” Apparently, I was into design as well.
I have several years of experience designing screens/user interfaces (UI) for new software. I first worked with the UI Designer to ensure the UI would allow the user to complete all tasks/details included in the use case. Later, I prepared UI to go along with requirements for a financial area. I worked with subcontractors that represented the users as well as the users themselves.
Inside Fahmeena Odetta's Head 
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