Inside Fahmeena Odetta's Head

Blog by Fahmeena Odetta Moore. I trust in Almighty God ("But blessed is the one who trusts in the Lord, whose confidence is in him.")

Resolving Issues

My ordeal with Allstate insurance company (involving conflicting information on who is at fault for the accident) made me think of work/processes on a particular government contract. Sometimes there were misunderstandings or conflicting information, but those issues were resolved quickly. People raised issues quickly (voiced their concerns) and involved the right people to develop solutions.

I remember the discussions I had with other team members. If there was a question about requirements I had prepared, for example, a tester would show up at my desk for answers/explanations. I had to explain what I had done, any issues, and so on. Once, a guy made me explain a diagram I had prepared in detail. I am sure we disturbed the team members sitting in the quad and beyond. I am happy that I had just completed my MS degree in Information Systems so I was armed with a lot of knowledge.

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moorefo1

I am Fahmeena Odetta. Sr. IT Consultant who landed jobs at major organizations and worked on assignment at US Government agencies. Past Business Owner. (From my main LinkedIn profile https://www.linkedin.com/in/fahmeenamoore/)

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FEATURED

I am working to be published.

I completed 11 signature assignments – significant papers with original ideas. In one paper, I foresaw specific problems at a major company. In another, I designed a study (with statistical analyses) to explain why videos do not significantly enhance or improve online reviews. I worked alone. My signature assignments available at: https://fahmeenaodettasignaturepapers.tumblr.com.

About THIS BLOG

I created this blog to capture my thoughts and ideas and to practice writing. Why practice writing? I was on a break from my PhD and not writing much. I needed to continue writing regularly – I wrote and submitted weekly assignments/papers.
I also track my mental health using this blog.

I am currently working on publishing my papers in academic journals. Click the ‘paperforpublishing’ tag in the tags section below for my last status update. My main area of specialization is usability/user experience. Click on the ‘usability’ tag to view my posts, including ideas, on usability. If you are here for information on my success research, click on the ‘success’ tag. If you are here for information on my hometown, click on the ‘lindenguyana’ tag.

I welcome comments. Submit your comments and feedback at any time. I prefer that you use Facebook for comments, but feel free to comment in any of the blogs or on Twitter.

Contact me at: moorefo1@gmail.com.

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